Terms

1. General Provisions

GroupsRadar provides access to a catalog of ready-made lists of public Telegram chats and channels, and to downloads of purchased files in supported formats.

These terms govern access to the service, authentication, selection and purchase of lists, use of files, and support requests.

If separate conditions, prices, limits, or technical rules are shown in the service interface, those conditions apply to the corresponding user action together with these terms.

2. Definitions

Service means the website, account area, server infrastructure, interfaces, notifications, files, and other GroupsRadar features.

User means a person who opens the website, signs in, selects or purchases a list, or otherwise uses the service.

List means a collection of information about public Telegram chats or channels prepared by the service and provided in the composition and format described on the product page.

Result means a file, table, status, notification, or other material provided by the service to the user after purchase or through an available feature.

3. Scope of the Terms

The service administration provides the user with access to GroupsRadar features under the conditions published on the website and in the service interface.

The service may include free features, paid one-off purchases, limits, purchase history, file storage, technical notifications, and support.

The specific set of features may change as the product develops. Changes to the interface, limits, prices, or technical implementation do not require a separate agreement unless applicable law requires otherwise.

4. Acceptance and Access

The terms are accepted when the user performs any action clearly related to the service: opening the account area, signing in, selecting a paid list, paying, downloading a file, or contacting support.

A user must sign in through one of the available authentication methods before purchasing or downloading a list. The user is responsible for keeping account access secure and for actions performed through the account.

The administration may temporarily restrict access to the service or specific features during maintenance, suspected abuse, violation of these terms, security risk, or a request from a competent authority.

5. User Obligations

The user agrees to use the service lawfully, in good faith, and without violating third-party rights, Telegram rules, payment provider terms, or applicable law.

The user independently determines whether further storage, transfer, and use of purchased lists and files are lawful.

The user must not bypass technical limits, interfere with service operation, use automation outside the provided interface, overload infrastructure, transfer access to third parties for abuse, or use materials for unlawful messaging, harassment, discrimination, or other unlawful actions.

The user agrees to provide accurate information needed for authentication, payment, and support, and to update such information when it changes.

6. Administration Obligations

The administration maintains the service on a reasonable availability basis, accepts user requests, and applies technical measures to protect data.

The administration may engage contractors, infrastructure providers, payment, analytics, communication, and other services when needed for GroupsRadar operation.

The administration is not required to guarantee uninterrupted availability, unchanged external platforms, or the preservation of features in their previous form unless explicitly stated in the interface for a specific service.

7. Paid Features and Payments

Some features may be free, while others may be provided on a paid basis. Price, currency, list composition, and one-off purchase terms are shown in the interface before a paid action is confirmed.

Payments are made by cashless methods through available payment tools. A payment is considered completed when the payment provider confirms the successful operation or the operation is reflected in the service.

The user is responsible for checking the selected list, tariff, payment method, and other parameters before confirming payment.

8. Refunds and Refusal of Services

The user may contact support to request a refund or charge correction if the service was not provided, a technical failure occurred, or applicable law provides the relevant right.

A request is reviewed considering order status, whether access was provided or a file was downloaded, technical logs, payment data, and other circumstances of the specific operation.

A refund may be unavailable if access to the list was provided successfully, the file was generated or downloaded, the user violated service terms, or the refusal is caused by circumstances outside the administration's control, unless applicable law requires otherwise.

Support may request payment details, account information, operation time, and a problem description. Do not send passwords, login codes, private keys, or other secrets in support requests.

9. Lists, Telegram, and Technical Limits

List contents depend on the availability of public information in Telegram, chat and channel settings, source data quality, external platform updates, and other technical factors.

The service does not guarantee the presence of a specific chat, channel, user, message, comment, or other data in a list when that information is unavailable, has changed, or its use is restricted.

The update date, composition, and examples on the product page reflect information available for that specific list. Maintenance, source updates, and network errors may affect file availability.

The user understands that GroupsRadar is not part of Telegram, does not represent Telegram, and does not control Telegram rules, interfaces, availability, or technical decisions.

10. Confidentiality and Data

User data processing is governed by the privacy policy published on the website. By using the service, the user confirms that they have reviewed that policy.

The parties agree to keep information received through service use confidential, except where disclosure is needed to provide the service, comply with law, protect rights, or has already occurred at the user's initiative.

The user must not upload, transfer, or use through the service data whose processing is prohibited by law or requires consents and grounds that the user does not have.

11. Liability

The parties are liable for violation of these terms within the limits provided by applicable law and these conditions.

The administration is not liable for user actions, unlawful use of materials, Telegram restrictions, third-party service errors, communication failures, payment provider actions, inaccurate user data, or consequences of the user transferring access to third parties.

The service is provided as available at the moment of use. Forecasts, examples, demonstrations, descriptions, and preliminary estimates are not a guarantee of a specific result.

If the user violates these terms, the administration may restrict access, cancel an order, refuse further service, delete or block disputed materials, and seek protection of its rights.

12. Force Majeure

The parties are released from liability for full or partial non-performance when it is caused by force majeure circumstances that could not reasonably be foreseen or prevented.

Such circumstances may include actions of public authorities, accidents, major communication or infrastructure failures, external platform restrictions, military actions, emergencies, natural disasters, and events of a similar nature.

13. Changes and Term

These terms apply from publication on the website until replaced by a new version or withdrawn by the administration.

The administration may update these terms, prices, limits, and service rules. A new version applies from publication on the website unless stated otherwise.

Continued use of the service after changes are published means that the user accepts the updated terms.

14. Disputes and Requests

The user may send questions, claims, and requests to support. The parties aim to resolve disputes through correspondence and exchange of necessary information.

If a dispute cannot be resolved through negotiations, it is handled under applicable law and the rules of a competent court.

Russian is the default language of correspondence and documents unless the parties agree otherwise.

15. Contacts

For questions about the service, payments, refunds, and these terms, contact GroupsRadar support on Telegram.

16. Legal Information

ОсОО «Альянс Торг Компани»

Кыргызская Республика, Бишкек, Октябрьский район, 7-мкр., ул. Безымянная, д. 37/2

Номер ОГРН: 310076-3301-ООО

ИНН: 9909710244